Our Privacy Policy
This privacy policy explains how the VT Group of Companies websites – energyexperts.ca | acaciaengineering.ca | qualistat.com | vtgroup.ca (the company) uses the personal data we collect from you when you use our website(s).
What data do we collect?
Personal identification information (Name, email address, phone number, etc.)
How do we collect your data?
You directly provide the company with most of the data we collect. We collect data and process data when you:
Register online or place an order for any of our products or services.
Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
Use or view our website via your browser’s cookies.
Subscribe to any of our services or membership areas
How will we use your data?
The company collects your data so that we can:
Process your order(s) and manage your account.
Email you with special offers on other products and services we think you might like.
Contact you should there be any issues with service(s) you have subscribed to in order to advise you of the next steps or options.
When the company processes your order(s) or contact messages, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases and/or shipping/mail companies in order to deliver product(s).
How do we store your data?
The company securely stores your data at our head office and/or representatives office on a password protected and encrypted storage devices as well as on password-protected computers and within online cloud storage services which also use password and encryption.
The company will keep your personal information during the time you are a client of the company and will store this information for up to 5 years after our last interaction. Once this time period has expired, we will delete your data by manually deleting and erasing your information from all storage devices.
Marketing
The company would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies. Our partner companies will vary depending on business alliances formed that the company sees as being beneficial to its clients.
If you have agreed to receive marketing, you may always opt-out at a later date.
You have the right at any time to stop the company from contacting you for marketing purposes or giving your data to other members of the company.
If you no longer wish to be contacted for marketing purposes, please contact us with this request using our online contact form here.
What are your data protection rights?
The company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request the company for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that the company correct any information you believe is inaccurate. You also have the right to request the company to complete the information you believe is incomplete.
The right to erasure – You have the right to request that the company erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that the company restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to the company processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that the company transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us through our contact form.
Write us at: #514, 3208 8 Avenue, NE Calgary, AB, T2A 7V4
Privacy policies of other websites
The company websites contain links to other websites. Our privacy policy applies only to our websites, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
The company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on – January 20, 2021
How to contact us
If you have any questions about The company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Using our contact form.
Write us at:#514, 3208 8 Avenue, NE Calgary, AB, T2A 7V4
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that the company has not addressed your concern in a satisfactory manner, you may contact the Privacy Commissioner of Canada.
Website: https://www.priv.gc.ca/en/report-a-concern/report-spam/.
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